Affordable Hosting Solutions | ConwayMarketingHosting.com

Frequently Ask Questions Contact Us

Q. Do I need to sign a contract?

A. There is NO contract to sign; you can cancel your monthly payment at any time

Q. What payment methods are available?

A. We accept PayPal, If you do no have a PayPal account, you can open one for free at http://www.paypal.com Please note that any services paid for by ECheck via Paypal will be processed after the check clears, not before! You can also pay by credit card/debit card via Paypal.

Q. I have submitted an email or support ticket. How long until I receive a response?

A. All emails and support tickets are always answered within 24 hours, but usually much sooner.

Q. What are Domain Name Servers (DNS)?

A. A domain name server (also called DNS) is the Internet's equivalent to a phone book. A domain name server maintains a directory of domain names and their matching IP addresses. This information allows other computers to know where to go to find your website.

Without a domain name server and the information it provides, computers wouldn't know where to find your website or any other website.

It takes approximately 48 hours for your new or modified information that is entered into a domain name server to make its way across the internet.

Q. What are my File Transfer Protocol (FTP) log in details?

A. These are the same as your Cpanel Log in details.

Q. Does it cost anything to transfer my Website Hosting and/or Domain Name?

A. It cost nothing to transfer your website hosting, this will just need you to change the DNS settings with your Domain name company to the new one's provided by Conway Marketing Hosting. Transferring a Domain Name from your present Company to Enom which is the company we use will incur a fee Transfer fee. The amount will depend on your URL! i.e. ending in .com .biz .net .info etc. Price on request.

Q. How to I install a Wordpress Blog?

A. Wordpress Blog Installation Guide

Here you go your very own guide to setting up a wordpress blog J

Scroll down to Software/Service

Click on Icon Fantastico De Luxe

Click on Wordpress link on left hand side of page

Click on New Installation link center of page

On this page you should see your url in first box marked Install on domain Do nothing

Next box marked Install in directory leave blank.

Under section marked Admin Access Data fill in as required ( Just remember to keep a separate copy of details )

Under section market Base Configuration A. Nickname your choice B. Your choice. C. Leave alone. D. This will be one way your site is spidered. So choose a relevant keyword or phrase

Click Install Wordpress Blog.

Q. I cannot access my Cpanel?

A. This is a Firewall problem. You can use http://cpanel.conwaymarketinghosting.com/ or when your website propagates http://cpanel.yoururl.com/ to access Your Cpanel.